Palmengartenstraße 11
60325 Frankfurt am Main
phone: +49 (0)69-92 00 22 0
fax: +49 (0)69-92 00 22 60
Opening hours: Mo- Fri 11.00 am to 5.00 pm
Please note that there are amended opening times on public holidays.
Out of business hours, the AdTicket shop (Kaiserstraße 67 - 69) is available for your ticket purchases.
Siesmayerstraße 61
Phone: (0)69-74749980
Do you have an enquiry, require advice, or a question not answered by our website? Then don’t hesitate to get in touch.
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Voucher redemption
Tigerpalast Varieté Theatre vouchers can only be redeemed at the Tigerpalast Varieté Theatre sales outlet - not online.
Please call 069 / 92 00 22 0 to check the availability.
To do this, arrange your desired date by telephone and send us the vouchers in advance by email or fax. The original vouchers will be brought along on the day of the event.
Redemption of older vouchers (over 3 years old) require the consent of the Tigerpalast Varieté Theatre.
In the case of vouchers, the value at the time of purchase applies. The Tigerpalast Varieté Theatre reserves the right to make a difference to the value at the time of redemption.
Visit to the Tigerpalast Varieté Theatre
We recommend a visit to the Tigerpalast Varieté Theatre for children aged 6 and over.
We recommend a visit to the Tigerpalast gourmet restaurant for children aged 12 and over. We ask for your understanding that we do not offer children's menus/meals.
Please refrain from visiting with an infant due to the noise generated during the show.
Dogs are not allowed in the Tigerpalast Varieté Theatre, not even at the cloakroom.
Barrier-free access to the Tigerpalast Varieté Theatre
Due to the structural conditions and the requirements for the preservation of historical monuments, the catering facilities of the Tigerpalast are not accessible at ground level. If you have physical limitations, we will be happy to help you overcome the steps. Please inform us in advance of your booking.
Please let us also know in advance of your booking, if you are a wheelchair user, so that we can find a suitable seat for you.
Ground-level sanitary facilities are accessible via a short outside path.
Dress code
There is no set dress code at the Tigerpalast. We recommend that you dress "smart casual" - according to the occasion for which you are coming to the Tigerpalast. The main thing is that you feel comfortable in your clothes and with us at the Tigerpalast.
Exchange of tickets
Tickets are generally excluded from exchange. In the case of bookings by private individuals, a rebooking to a new available date is possible up to 8 days before the date of the event. We charge a rebooking fee of € 9.50 per ticket.
Cancellations due to Corona
If your booking has been cancelled due to a Corona-related lockdown or due to the Tigerpalast Varieté Theatre ceasing to operate, you are still entitled to the performance of your booking. Please contact our sales department with reference to your booking number to arrange the rebooking process for you. Thank you very much.
Tigerpalast Reduction Fee
We offer a 50% discount for children up to and including 12 years of age. For pupils, students and visitors with disabled proof, we offer a 25% discount on tickets. This discount does not apply on New Year's Eve. The reduction must be stated at the time of booking and cannot be taken into account subsequently.
The reductions apply to new ticket bookings and not to vouchers.
If the entitlement to a discount expires, the difference must be paid on the day of the event.
We cannot grant any reductions for registered accompanying persons of visitors with reduced mobility.
Public transport
The use of public transport is not included in the admission ticket. The nearest S-Bahn and U-Bahn station and tram stop is Konstablerwache.
Parking Garage
The parking garage "Am Gericht" is located in the immediate vicinity of the Tigerpalast, approx. 20 m outside. Access to the parking garage is via the night entrance even after midnight after your visit at the Tigerpalast.
Recordings / recordings during the performance
Out of respect, safety and protection of the image and sound rights of our artists, recordings via mobile devices such as smartphones, tablets, cameras etc. are not permitted and require the express permission of the Tigerpalast Varieté Theatre.
Credit cards; Euro/Mastercard, VISA, American Express, Diners, JCB
Other: EC card with P.I.N., cash