Data protection

Data Privacy Statement of Tiger & Palmen GmbH & Co. KG

Tiger und Palmen GmbH & Co. KG ∙ Palmengartenstraße 11 ∙ 60325 Frankfurt am Main
Data Protection Officer: Günter Ditzel,, +49 69 900 29-191

Tiger & Palmen GmbH & Co. KG is as operator of the websites,, and the controller for personal data of the users of the website within the meaning of the Federal German Data Protection Act (“BDSG”).

We protect your privacy and your private data. We collect, process and use your personal data in conformity with the content of this Privacy Statement as well as the applicable data protection laws , more particularly BDSG as well as the German Telemedia Act (“TMG”).

These data protection provisions regulate the personal data which we collect, process and use about you in order to be in conformity with the German statutory data protection provisions. We, therefore, invite you to carefully read the following statements.

Type and scope of the collection of personal data

Personal data within the meaning of the data privacy provisions are individual data about personal or material conditions and circumstances of an identified or identifiable natural person. This includes, for instance, your name or your address and communication data if you communicated these to us e.g. via the contact form or the subscription function for our newsletter. As a matter of principle, you can visit our website anonymously, without informing us who you are.

If you contact us by telephone and ask us on our answering machine to call you back, we collect, process and use your name and your telephone number. If you want to be contacted by email, we collect, process and use your name, your telephone number, your email address and your text message.

If you request offers concerning our services, we collect, process and use the following personal data: name, company, telephone number, email address, street, postal code, place.

If you have subscribed to our newsletter, we collect, process and use the following personal data: form of address, name, email address.

If you send us a message using the contact form, we collect, process and use the following personal data: request, name, company name, telephone number, email address, your message, preferred contacting.

If you send us a message using the application form, we collect, process and use the following personal data, exclusively for application purposes: application documents, name, telephone number, email address, street, postal code, place, telephone number, email address, street, postal code, nationality, place and date of birth, marital status.

Purpose of the data collection

We use your personal data for the following purposes:

  • To provide the information requested by you.

  • To offer you the opportunity to enter into contact with us by completing the contact form or by email.

  • To give you the opportunity to ask to be called back by telephone or to be contacted by email.

  • For our applicant process.

  • To inform you about changes or news relating to our portfolio of services (newsletter).

  • To

  • identify and remove errors of the website, to check the utilisation of the website and to make adjustments or improvements.

Personal data are kept for no longer than is necessary for the respective purpose (Art. 5 Para 1 lit. e GDPR).

No sharing of your personal data

We do not share your personal data with third parties, unless this is necessary to fulfil the intended purpose or necessary for the purpose of implementing the contract or if you have given your express consent. It can, for instance, be necessary to share your data in the event of inquiries concerning events to our technical service provider to perform the contract. Data may also be shared if we are entitled or obliged to do so because of statutory provisions and/or directives by public authorities or courts. This can relate, more particularly to the disclosure of information for the purpose of law enforcement, emergency response or the implementation of intellectual property rights.

If you have given your express consent, we use your email address, your name and first name and your voluntary information to regularly send you our newsletter. The name details merely serve to personalise the newsletter and address you personally. At the end of each newsletter there is a link through which you can unsubscribe from the newsletter at any time. You can also unsubscribe at any time from the newsletter by sending an email to

Use of cookies und targeting

In order to make the visit to our website attractive and allow you to use certain functions, we use on some pages of our website so-called “cookies”. These are small text files which are stored on your data carrier and store certain settings and data for the exchange with our system through your browser.

A cookie contains as a rule the name of the domain from which the cookie data were sent as well as information about the age of the cookie and an alphanumeric identifier. Cookies allow our systems to identify the device of the user and to make available certain default settings immediately available. As soon as a user accesses the platform, a cookie is transmitted to the fixed disk of the computer of the respective user. Cookies help us to improve our website and to offer you better service which is tailored even more to your needs. They allow us to recognise your computer when you return to our website and hence

  • to store information about your preferred activities on the website and orient our website in this way towards your individual interests.

  • to accelerate the speed of dealing with your enquiries.

The cookies used by us store merely the data about your utilisation of the website, as described above. This is not carried out by an allocation to you personally but by assignment of an identifier to the cookies (“Cookie ID”). An aggregation of the cookie ID with your name, your IP address or similar data which would allow an allocation of the cookie to you is not carried out.

Our website uses a so-called internet retargeting technology. We apply this technology to address on the websites of our partners internet users, who have already taken an interest in our website with targeted advertising.

The fading-in of these means of advertising on the pages of our partners is carried out on the basis of a cookie technology and an analysis of previous user behaviours. This analysis is carried out under a pseudonym and no user profiles are aggregated with your personal data. If you do not consent to the creation of user profiles, you can oppose this by sending a message to us. In this case a special opt-out cookie is set on your computer, which has to be stored on a permanent basis. If you erase this cookie or if it is automatically erased by your browser settings, you must re-install this cookie during the next visit to our website.

If you do not want to use browser cookies, you can set your browser in such a way that a storage of cookies is not accepted. Please note that in this case you can possibly use our website only with restrictions or not at all.

Data security

All information that you transfer to us is stored on servers within the European Union. Our website is administered by BippesBrandão GmbH (Andréstraße 49, 63067 Offenbach am Main) and hosted at Adacor Hosting GmbH (Kaiserleistraße 51, 63067 Offenbach am Main):

The data centres are run by Interxion Deutschland GmbH (Hanauer Landstraße 298, 60314 Frankfurt am Main):

The transfer of information via the internet is not secure, so that we cannot guarantee the security of the data transferred to our website. However, we secure our website and other systems through technical and organisational measures against loss, destruction, access, alteration or dissemination of your data by unauthorised persons.

Web analysis services

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files which are stored on your computer and permit an analysis of the use of the website by you. The information generated through the cookie about your use of this website is transferred as a rule to a server of Google in the USA and stored there. In the event of the activation of the IP anonymization on this website, your IP address is, however, first truncated within member states of the European Union and signatory states of the Agreement on the European Economic Area. The full IP address is only transferred in exceptional cases to a server of Google in the USA and truncated there. Google will use this information based on instructions by the operator of this website, to evaluate your use of the website, compile reports about the website activities and provide further services related to the website and internet utilisation for the website operator. The IP address transmitted within the framework of Google Analytics from your browser is not combined with other data of Google. You can avoid the storage of the cookies by a corresponding setting in your browser software; however, we would like to point out that in this case you may possibly not be able to use all the functions of this website to their full extent.

Righ to object to the collection of user data by Google:

You can avoid the collection of the data generated by the cookie and referring to your utilisation of the website (including your IP address) for Google and the processing of these data by Google by downloading and installing the browser plugin under the following link: Browser add-on to deactivate Google Analytics.

The deactivation add-on is only available for desktop browsers.

When using smartphones, you can likewise avoid the collection by Google Analytics by clicking on the following link. It sets an opt-out cookie which prevents the future collection of your data when visiting this website: set Google opt-out cookie.

We would like to point out that Google Analytics has been extended on this website by the code “gat._anonymizeIp()”, in order to ensure an anonymised collection of IP addresses (so-called IP masking).

Plugins Social Media

On this website plugins of are used, which – represented by Google Inc. – is operated by YouTube, LLC, Cherry Ave., USA. If you call up our website with web pages provided with such a plugin, the connection to the YouTube servers is established and the plugin is displayed on the web page as a result of a communication to your website. In this way data about the websites you have visited are transmitted to the YouTube server. If you are logged in as a member of YouTube, YouTube allocates this information to your personal user account. When using these plugins e.g. by clicking the start button of a video or sending a comment, this information is likewise allocated e.g. to your respective user accounts of these platforms. You can only avoid this by logging out prior to the use of the plugin. Information about the collection and use of he data by the platform and/or plugins can be found in the data protection instructions:

On our website so-called social plugins (“plugins”) of Instagram are used which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). The plugins are identified by an Instagram logo for instance in the form of an “Instagram camera”.

If you call up a page of our website, your browser establishes a direct connection to the servers of Instagram. The content of the plugin is transmitted directly by Instagram to your browser and integrated into the page. As a result of this integration, Instagram receives the information that your browser has called up the corresponding page of our website even if you do not have any Instagram profile or are not logged in at Instagram at that time. This information (including your IP address) is transmitted by your browser directly to a server of Instagram in the USA and stored there. If you are logged in at Instagram, Instagram can directly allocate the visit to our website to your Instagram account. If you interact with the plugins, by activating, for instance, the “Instagram” button, this information is likewise transmitted directly to a server of Instagram and stored there. Moreover, the information is published on your Instagram account and shown to your contacts there. The purpose and scope of data collection and the further processing and use of the data by Instagram as well as your corresponding rights and setting possibilities to protect your privacy can be taken from the data privacy statement of Instagram:

If you do not want Instagram to allocate the data collected through our website directly to your Instagram account, you have to log out of Instagram before you visit our website. You can also completely avoid the loading of the Instagram plugins with add-ons for your browser, eg with the script blocker “NoScript” (  

On our web pages plugins of the social network Facebook are integrated (Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2 Ireland). You recognise the Facebook plugins by the Facebook logo or the “Like” button" on our page. An overview of the Facebook plugins can be found here:

If you visit one of our pages which contains such a plugin, your browser establishes a direct connection to the servers of Facebook. The content of the plugin is transferred by Facebook directly to your browser and integrated by the latter into the website. In this way Facebook receives the information that you have called up the corresponding page. If you are logged in at Facebook, Facebook can allocate the visit to your Facebook account. If you interact with the plugins, for instance by clicking on the “Like” button or making a comment, the corresponding information is transferred from your browser directly to Facebook and stored there.

Since this is a direct transfer, we do not obtain any knowledge of the data transferred. Information about the purpose and scope of the data collection by Facebook, the further processing and use of the data by Facebook can be taken from the data privacy notices of Facebook under

Data protection and websites of third parties

The website can include hyperlinks to and from websites of third parties. Please note that if you follow a hyperlink to one of these websites, we do not take over any responsibility or warranty for third-party contents or data protection conditions. Please verify the respectively applicable data protection conditions before you transfer personal data to this website.

Amendments to these data protection provisions

We reserve the right to amend these data protection provisions at any time with an effect for the future. A respectively up-to-date version is available on the website. Please visit the website regularly and inform yourself about the applicable data protection provisions.

Your rights and contact

You have the right to obtain on request free of charge information about the data stored about your person, their origin and recipients as well as the purpose of the storage. In addition, you have a right to rectification, blocking and erasure of these personal data in conformity with the statutory provisions.