Privacy Policy of Tiger & Palmen GmbH & Co. KG
Data Controller
Tigerpalast Varieté, LLC
16–20 Heiligkreuzgasse
60313 Frankfurt am Main
Phone: +49 (0)69 92 00 22 0
Email: info@tigerpalast.de
Represented by the managing directors:
Margareta Dillinger, Johnny Klinke, Robert Mangold
Tiger und Palmen GmbH & Co. KG ∙ Palmengartenstraße 11 ∙ 60325 Frankfurt am Main
Data Protection Officer: Günter Ditzel, g.ditzel@tiger-palmen.de, 0049 69-90029191
Tiger & Palmen GmbH & Co. KG, as the operator of the websiteswww.tigerpalast.de, www.cafe-Siesmayer.de, www.restaurant-lafleur.de, and www.gesellschaftshaus-palmengarten.de, is the controller of the personal data of website users within the meaning of the General Data Protection Regulation (“GDPR”).
We protect your privacy and your personal data. We collect, process, and use your personal data in accordance with this Privacy Policy and applicable German data protection laws, in particular the GDPR, the Digital Services Act (“DDG”), and the Telecommunications and Digital Services Data Protection Act (“TDDDG”), as amended from time to time.
This Privacy Policy sets forth the personal data we collect, process, and use about you in order to comply with German data protection laws. We therefore ask that you carefully read the following information.
Nature and Scope of the Collection of Personal Data
Personal data, as defined in this Privacy Policy, refers to specific information about the personal or factual circumstances of an identified or identifiable natural person. This includes, for example, your name or your address and contact information, if you provide it to us—for instance, via the contact form or the newsletter sign-up feature. You may generally visit our website anonymously without telling us who you are.
If you contact us by phone and leave a message on our voicemail asking us to call you back, we will collect, process, and use your name and phone number. If you would like to be contacted by email, we will collect, process, and use your name, phone number, email address, and text message.
When you request quotes for our services, we collect, process, and use the following personal data: name, company name, phone number,
email address, street, ZIP code, and city.
If you have subscribed to our newsletter, we collect, process, and use the following personal data: title, first name, last name, and email address. Subscription to the newsletter is done via a double-opt-in process. After subscribing, you will receive an email in which you must confirm your subscription.
When you send us a message via the contact form, we collect, process, and use the following personal data: inquiry, name, company name, phone number, email address, your message, and preferred method of contact.
If you send us a message via the application form, we will collect, process, and use the following personal data exclusively for recruitment purposes: application materials, name, phone number, email address, street address, ZIP code, city, nationality, place and date of birth, and marital status.
The processing of your personal data is based—depending on the specific purpose—on the following legal grounds:
- Article 6(1)(a) of the GDPR (consent), e.g., when using cookies, web analytics tools, social media plugins, and when sending the newsletter.
- Article 6(1)(b) of the GDPR (Contract / Precontractual Measures), e.g., when processing requests for quotes, event inquiries, or job applications.
- Article 6(1)(c) of the GDPR (legal obligation), e.g., to comply with commercial or tax-related record-retention requirements.
- Article 6(1)(f) of the GDPR (legitimate interests), e.g., to ensure IT security, prevent misuse, optimize the website, and ensure the proper operation of our online services.
Assignment of Legal Bases to Individual Processing Operations
- Contact Form → Article 6(1)(b) of the GDPR and/or Article 6(1)(f) of the GDPR
- Newsletter → Article 6(1)(a) of the GDPR
- Job Applications → Art. 6(1)(b) of the GDPR
- Web Analytics → Article 6(1)(a) of the GDPR
- reCAPTCHA → Art. 6(1)(f) of the GDPR
Purpose of Data Collection
We use your personal data for the following purposes:
- To provide you with the information you requested.
- To give you the opportunity to contact us by filling out the contact form or by email.
- To give you the option to request a callback by phone or to be contacted by email.
- For our application process
- To keep you informed about changes or updates to our service portfolio (newsletter).
- To identify and correct errors on the website, to monitor website traffic, and to make adjustments or improvements.
Personal data is stored only for as long as is necessary for the respective purpose (Art. 5(1)(e) of the GDPR).
We Will Not Share Your Personal Information
We do not disclose your personal data to third parties unless this is necessary to fulfill the intended purpose or to process the contract, or unless you have expressly consented to such disclosure. For example, it may be necessary for us to disclose your data to our technical service provider in connection with event inquiries in order to fulfill the order. Data may also be disclosed if we are authorized or required to do so under statutory provisions and/or official or court orders. This may include, in particular, the disclosure of information for the purposes of criminal prosecution, to prevent danger, or to enforce intellectual property rights.
If you have given your explicit consent, we will use your email address, last name, first name, and any information you have voluntarily provided to send you our newsletter on a regular basis. We use your name solely to personalize the newsletter and address you by name. At the end of each newsletter, you’ll find a link that allows you to unsubscribe at any time. You can also unsubscribe at any time by sending an email to marketing@tiger-palmen.de.
Data Transfer to Third Countries
If personal data is transferred to countries outside the European Union (in particular the United States), this is done exclusively in compliance with Articles 44 et seq. of the GDPR (e.g., standard contractual clauses, adequacy decisions). For data transfers to the United States, an adequacy decision by the European Commission (EU–US Data Privacy Framework) may also apply, provided that the respective provider is certified accordingly.
Use of Cookies and Targeting
To make your visit to our website more enjoyable and to enable you to use certain features, we use so-called “cookies” on some pages of our website. These are small text files that are stored on your device and record certain settings and data for exchange with our system via your browser.
A cookie typically contains the name of the domain from which the cookie data was sent, as well as information about the cookie’s age and an alphanumeric identifier. Cookies enable our systems to recognize the user’s device and make any preset preferences immediately available. As soon as a user accesses the platform, a cookie is sent to the hard drive of that user’s computer. Cookies help us improve our website and offer you a better, more personalized service. They allow us to recognize your computer when you return to our website, thereby:
- To store information about your preferred activities on the website and thereby tailor our website to your individual interests.
- To speed up the processing of your inquiries.
The cookies we use store only the data described above regarding your use of the website. This is not done by linking the data to you personally, but rather by assigning an identification number to the cookie (“cookie ID”). The cookie ID is not linked to your name, your IP address, or any similar data that would allow the cookie to be associated with you.
Our website uses retargeting and marketing technologies exclusively after obtaining prior explicit consent in accordance with Article 6(1)(a) of the GDPR in conjunction with Section 25 of the TDDDG. No processing takes place without consent.
We use these technologies to target Internet users who have already shown an interest in our website with advertisements on our partners’ websites.
These advertisements are displayed on our partners’ websites based on cookie technology and an analysis of previous usage behavior. This analysis is conducted using a pseudonym, and no usage profiles are linked to your personal data. You can manage and revoke your consent exclusively through the cookie consent tool used on the site.
If you do not wish to use browser cookies, you can configure your browser to prevent cookies from being stored. Please note that, in this case, you may only be able to use our website to a limited extent, or not at all.
Data Security
All information you provide to us is stored on servers located within the European Union. The data from our website is hosted on servers we operate ourselves in Frankfurt am Main.
Transmitting information over the Internet is not secure, which is why we cannot guarantee the security of data submitted to our website. However, we protect our website and other systems through technical and organizational measures against the loss, destruction, unauthorized access, alteration, or disclosure of your data by unauthorized persons.
Web analytics services
This website uses Google Analytics 4, a web analytics service provided by
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Use of this service is based solely on your consent in accordance with Article 6(1)(a) of the GDPR in conjunction with Section 25 of the TDDDG. You may revoke your consent at any time with future effect via our cookie consent tool.
Google Analytics 4 uses cookies and similar technologies to collect and analyze information about the use of our website. Among other things, the following data is processed:
- IP address (in abbreviated form)
- Usage behavior (e.g., page views, time spent on the site)
- Device type, operating system, browser type
- Source (Referrer URL)
The IP address is truncated within the European Union or the European Economic Area. Only in exceptional cases is the full IP address transmitted to Google servers in the United States, where it is truncated.
On behalf of the website operator, Google processes this information to analyze the use of the website, compile reports on website activity, and provide other services related to website usage.
It cannot be ruled out that data may be transferred to Google LLC servers in the United States. For data transfers to the United States, Google relies on the European Commission’s Standard Contractual Clauses and—where applicable—the EU-U.S. Data Privacy Framework.
We have entered into a data processing agreement with Google in accordance with Article 28 of the GDPR.
The data collected via Google Analytics is retained for 2 months.
You can prevent cookies from being stored by adjusting your browser settings accordingly, or you can withdraw your consent at any time using our consent tool.
For more information about Google's data processing, please visit:
https://policies.google.com/privacy
Plugins
The social media plugins and video services described below are loaded only after you have given your prior, explicit consent via our cookie consent tool. No data is transferred to the respective providers without your consent.
YouTube
This website uses plugins from Youtube.de/Youtube.com, which—represented by Google Ireland Limited—is operated by YouTube, LLC, Cherry Ave., USA. When you visit pages on our website that contain such a plugin, a connection is established to the YouTube servers, and the plugin is displayed on the webpage via a notification sent to your browser. This transmits information to the YouTube server regarding which of our web pages you have visited. If you are logged in to YouTube as a member, YouTube associates this information with your respective personal user account on that platform. When you use these plugins—such as by clicking a video’s play button or submitting a comment—this information is associated with your YouTube user account, for example. You can prevent this only by logging out before using the plugin. Information regarding the collection and use of data by the platform or plugins can be found in the privacy policy: https://www.google.de/intl/de/policies/privacy/
Our website uses so-called social plugins (“plugins”) from the Instagram service. For users in the European Union, the provider is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, Ireland. The plugins are marked with an Instagram logo, such as an “Instagram camera.”
When you visit a page on our website, your browser establishes a direct connection to Instagram’s servers. The content of the plugin is transmitted directly from Instagram to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page on our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted directly from your browser to an Instagram server in the United States and stored there. If you are logged in to Instagram, Instagram can directly associate your visit to our website with your Instagram account. If you interact with the plugins—for example, by clicking the “Instagram” button—this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed there to your contacts. For information on the purpose and scope of data collection, as well as the further processing and use of the data by Instagram, and your related rights and privacy settings, please refer to Instagram’s privacy policy: https://help.instagram.com/155833707900388/
If you do not want Instagram to directly associate the data collected through our website with your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent the Instagram plugins from loading by using browser add-ons, such as the script blocker “NoScript” (http://noscript.net/).
Our website incorporates plugins from the social network Facebook (Meta Platforms Ireland Limited, Merrion Road, Dublin 4, Ireland). You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our site. You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/.
When you visit one of our pages that contains such a plugin, your browser establishes a direct connection to Facebook’s servers. The plugin’s content is transmitted directly from Facebook to your browser and integrated into the website by your browser. This informs Facebook that you have accessed the corresponding page on our website. If you are logged into Facebook, Facebook can associate your visit with your Facebook account. If you interact with the plugins—for example, by clicking the “Like” button or posting a comment—the corresponding information is transmitted directly from your browser to Facebook and stored there.
Since this transfer is direct, we have no knowledge of the data being transmitted. For information regarding the purpose and scope of data collection by Facebook, the further processing and use of the data by Facebook, as well as your rights and privacy settings in this regard, please refer to Facebook’s Privacy Policy at http://de-de.facebook.com/privacy/explanation.php.
reCaptcha
We use the Google service reCaptcha to determine whether a human or a computer is entering information into our contact or newsletter form. Google uses the following data to verify whether you are a human or a computer: the IP address of the device you are using, the webpage you are visiting on our site where the reCAPTCHA is embedded, the date and duration of your visit, identification data regarding the type of browser and operating system you are using, your Google Account (if you are signed in to Google), mouse movements on the reCAPTCHA fields, and tasks requiring you to identify images. The legal basis for the data processing described is Article 6(1)(f) of the General Data Protection Regulation (GDPR). We have a legitimate interest in this data processing to ensure the security of our website and to protect ourselves against automated input (attacks). This may involve the transfer of personal data to servers operated by Google LLC in the United States. The transfer is based on Articles 44 et seq. of the GDPR.
Privacy and Third-Party Websites
This website may contain hyperlinks to and from third-party websites. If you follow a hyperlink to one of these websites, please note that we cannot assume any responsibility or liability for third-party content or privacy policies. Please review the applicable privacy policies before submitting personal data to these websites.
Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy at any time, effective for the future. The most current version is available on the website. Please visit the website regularly to review the applicable Privacy Policy.
Your Rights and Contact Information
You have the right at any time, upon request and free of charge, to receive information about the personal data stored regarding you, its origin and recipients, as well as the purpose of its storage. In addition, in accordance with statutory provisions, you have the right to rectification, data portability, restriction of processing, blocking, withdrawal of consent, and erasure of this personal data. You also have the right to file a complaint with a data protection supervisory authority, in particular with the authority responsible for your place of residence or our company’s registered office.
If your personal data is processed on the basis of legitimate interests pursuant to Article 6(1)(f) of the GDPR, you have the right to object to the processing pursuant to Article 21 of the GDPR.